Help Center
Market Desk Questions
Clear answers for trading cycles, wallet movement, partner rewards, account access, and support routes.
Plans
Plan Structure
How many investment plans are currently available?
There are three active trading plans: 4.5% daily, 7.5% daily, and 9.5% daily. Each plan runs for 45 days.
What are the minimum deposits for each plan?
The minimum deposit is $15 for the 4.5% daily plan, $149 for the 7.5% daily plan, and $349 for the 9.5% daily plan.
Can I choose a higher plan later?
Yes. You can select a higher plan when adding new capital, as long as the amount meets that plan’s minimum deposit requirement.
Capital Flow
Deposits And Withdrawals
What payment methods are supported for funding?
Major crypto payment methods are supported, including BTC, LTC, ETH, DOGE, BNB, TRX, USDT TRC20, USDT BEP20, and USDT ERC20.
How long does a deposit usually take to appear?
Deposits generally appear after standard network confirmation and internal desk validation. Timing varies by payment method and current verification load.
When are withdrawals processed?
Withdrawals are routed through the payout desk after account review and cycle status confirmation. The minimum withdrawal amount is $10.
Partner Reward Desk
IB Network And Commission
How does the affiliate commission structure work?
The affiliate program uses three active levels: 10% on level 1, 3% on level 2, and 1% on level 3 for qualified funded network activity.
When does an affiliate referral become active?
A referral becomes active after the invited user registers and makes a qualifying deposit into one of the active trading plans.
Do I earn commission on every signup?
No. Commission is generated from qualified funded activity only. A signup without a qualifying deposit does not create affiliate commission.
Security
Account Access And Verification
Why do I see a second login verification step?
The platform uses a separate login TFA stage to confirm the client session and reduce unauthorized account access before desk routing is completed.
What should I do if I forget my password?
Use the dedicated forgot password page to request a reset. If access issues continue, contact the support desk through Telegram or email.
Can I keep my device authorized?
Yes. Selected forms include a trusted-device option, but you should only use it on your private machine and never on shared or public systems.
Support
Help And Response
How do I contact support fastest?
The fastest route is usually the Telegram support desk. Email remains available for account documents, access recovery, and longer support threads.
What issues can the support desk handle?
Support can assist with login issues, password reset guidance, deposit and withdrawal coordination, affiliate routing questions, and general account desk inquiries.
Where can I read the platform rules?
The rules page contains the operational guidelines covering account conduct, funding review, withdrawals, affiliate behavior, and security obligations.